Privacy Policy
MS Australia Privacy Policy
Multiple Sclerosis Australia (ACN 008 515 508) and its Related Bodies Corporate (as defined by the provisions of the Corporations Act 2001 (Cth)) (MS Australia, we, us and our) respects your privacy and is committed to protecting it. We comply with the Australian Privacy Principles and the Privacy Act 1988 (Cth) (Privacy Act), which govern the way private sector organisations collect, use, keep secure and disclose Personal Information.
The Privacy Act defines “Personal Information” to mean any information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent or can be reasonably ascertained, from the information or an opinion.
If you have any concerns or complaints about the manner your Personal Information has been collected, used or disclosed by us, please contact us via the information set out in Section 10 and will resolve your concern or answer your question.
We recommend that you keep this information for future reference.
- The kinds of Personal Information collected, used and disclosed by MS Australia
We will only use or disclose your Personal Information for the primary purposes for which it was collected or as consented to by you. At or around the time we collect Personal Information from you, we will endeavour to provide you with a notice which details how we will use and disclose that specific information. We set out some common collection, use and disclosure instances in the table below.
Purpose | Type of Information | Uses | Disclosures |
Online Enquiries | Contact information: Such as your name, Company name, email address, phone numbers. |
The types of uses we will make of Personal Information collected for this type of purpose include: Identity verification: if required, the verification of your identity. Services: the provision of our services to you including:
Marketing: using your Personal Information for the purposes set out in “Marketing Services” section below. General administrative and security use:
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The types of disclosures we will make of Personal Information collected for the type of purposes listed include, without limitation, to:
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Donation and Fundraising |
Contact and identifying information:
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The types of uses we will make of Personal Information collected for this type of purpose include: Supply MS AUSTRALIA’s donation and fundraising services: Payment processing, including charging, refunds (if applicable), credit card authorisation and verification. Administering MS AUSTRALIA’s various donation and fundraising programs. General administrative and security use as detailed in the Uses column for “Online enquiries”, and for administering programs for MS AUSTRALIA initiatives, maintaining donor databases and donor correspondence. Marketing: using your Personal Information for the purposes set out in “Marketing Services” section below. |
In summary, we may disclose this type of Personal Information to:
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Marketing Services |
Contact information: Such as your name, email address, current postal and residential addresses, phone numbers, country of residence (and, if applicable, age); credit or debit card details. Online blogs/MS AUSTRALIA website forums: Information such as:
Social media activity: Including “likes”, comments posted, any of your oppositions or feedback, photos posted or uploaded and other information pertaining to your social media activities which concern, or relate, to MS AUSTRALIA. |
General marketing and consumer analytics: Using your Personal Information:
Events and symposiums: Using your Personal Information to provide you with information regarding conferences, fundraising and donation opportunities which MS AUSTRALIA organises. Raffles and competitions: For donations and fundraising, and provision of prizes to winners. Surveys: Fundraising analysis to improve donor experience Online accounts or social media: If you create an account with MS AUSTRALIA or participate in our social media platforms (such as Facebook, Twitter and LinkedIn) and you provide us your Personal Information, we will use it for:
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We may disclose your Personal Information to:
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Employment |
Contact information: Such name, e-mail address, current postal and residential address, phone numbers, country of residence, next of kin contact details. Employee record information Identifying information: Such as your photo, passport and residency details, date of birth. CV, resume or application related information: Such as the details provided in your resume or CV, your eligibility to work in Australia, your education, previous employment details, professional memberships or trade qualifications. Tax, superannuation and payroll information: Such as your Tax File Number and ATO Declaration, Superannuation details and financial institution details. Background check information: Information obtained from you or third parties to perform background checks. Medical or health information which you voluntarily provide to us as part of pre-employment medicals, random drug and alcohol testing or such other information which may be related to an incident which has occurred during the course of your employment. Performance related information: Pre-employment testing and other information collected by MS AUSTRALIA’s systems in the course of the employee or contractor’s engagement with MS AUSTRALIA. Information collected from referees Security information: Such as CCTV footage and photographs taken our premises. |
Background checks: Utilising the information collected for the purpose of assessing candidate suitability for role, including by obtaining:
Administration and performance monitoring use: Utilising the information collected for the purpose of:
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We may disclose your Personal Information to:
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Grants | Contact information: Such as your name, email address, current postal and residential addresses, phone and mobile number (and, if applicable, age). |
Distribution of funds: using your Personal Information:
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We may disclose your Personal Information to:
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Volunteering |
Contact information: Such as your name, email address, current postal and residential addresses, phone and mobile number (and, if applicable, age). CV, resume or application related information: Such as the details provided in your resume or CV, your eligibility to work in Australia, your education, previous employment details, professional memberships or trade qualifications. Security information: Such as CCTV footage and photographs taken our premises. |
Management and administration: utilising your Personal Information to manage the MS AUSTRALIA volunteer roster. Background checks: Utilising the information collected for the purpose of assessing candidate suitability for role, including by obtaining:
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We may disclose your Personal Information to:
Relevant parties listed in the Disclosure column for “Employment”. |